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Warranty

Below states the terms of warranty provided by the brands sold under Oribags.com. If your item is purchased from the Oribags.com website or from a marketplace where Oribags, the warranty below will apply. Kindly be informed that proof of purchase (receipt) is required when claiming for warranty.

For inquiries on warranty, kindly email and attach supporting documents to warranty@oribags.com. 

One month warranty upon customer purchase date. Strictly for manufacturing defect only. 


All bags comes with a 1 Year Product Warranty, which covers Manufacturing Defect & Normal Wear & Tear.

What is not covered?
Abuse & misuse, defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or neglect,
such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the products or accessories for commercial purposes or subjecting the product or accessory to abnormal usage or conditions;

All Bang & Olufsen products are covered with 1 year warranty from the day they were bought,when used under normal conditions and for the purpose intended.

 

Our products are covered by a 3 year warranty from the day they were bought, when used under normal conditions and for the purpose intended.
This warranty covers faults in materials and workmanship and doesn't apply if damage is caused by unreasonable use or neglect, normal wear and tear or if you just change your mind.

 


All Boomwave products are covered with 1 year warranty from the day they were bought,when used under normal conditions and for the purpose intended.

  

All camelbak bags and backpacks come with 1 year manufacturer warranty from date of purchase. Does not cover wear and tear due to rough usage or abuse.
Camelbak bladders (Antidote) comes with lifetime warranty.

 

Quality Guarantee Policy:
Case Logic is dedicated to providing quality products. Every product is quality tested and is guaranteed for the term reflected on its packaging against defects in materials and workmanship. Our quality guarantee applies only when products have been put to the use intended by Case Logic and specifically excludes defects from misuse, use beyond a product's intended purpose or coincidental or consequential damage. This warranty specifically excludes damages to items stored or carried in Case Logic products.
Guarantee Durations : 25 Year Quality Guarantee 

 

All Deuter bags come with 1 year manufacturer warranty that covers all manufacturer's defects, zips and buckles malfunction. Does not include wear and tear due to improper usage / abuse.

 

Limited lifetime warranty
Everki warrants, to the original owner, its products against defect in material or workmanship. Everki, at its discretion, will repair or replace a defective product free of charge. If the product is no longer available, Everki reserves the right to replace it with a similar product of equal value. This warranty does not cover incidental or consequential loss to personal property and does not apply to accidental damage, misuse, mishandling or alteration.
All Griffin products come with 1 year warranty. Does not include wear and tear or improper abuse. Griffin Lightning cables come with lifetime warranty. 
All hypergear products comes with 1 year warranty from date of purchase for manufacturer defects. Does not include wear and tear or improper usage.

What Does This Limited Consumer Warranty Cover?
This limited consumer warranty covers any defects in material or workmanship in the new JOBY product accompanied by this warranty statement. This warranty does not affect or modify any warranty provided by the JOBY retailer nor does it affect any additional rights you may have under the laws of your jurisdiction.


How Long Does The Coverage Last?
This warranty lasts one (1) year for all JOBY Products. We have an extended two (2) year warranty for the Pro Sling Strap, UltraFit Sling Strap for Men, UltraFit Sling Strap for Women, UltraFit Hand Strap, and 3-Way Camera Strap.


What Does This Warranty Not Cover?
This warranty does not cover damage caused by improper care, mishandling, misuse, alteration, or accidental damage; nor does it cover the natural breakdown of materials that occurs after extended use.
Also, this warranty excludes all claims to any incidental or consequential loss to personal property. Some states, provinces and countries do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion may not apply to you. 

What Does This Limited Consumer Warranty Cover?
This limited consumer warranty covers any defects in material or workmanship in the new Lowepro product accompanied by this warranty statement. This warranty does not affect or modify any warranty provided by the Lowepro retailer nor does it affect any additional rights you may have under the laws of your jurisdiction.
How Long Does The Coverage Last?
This warranty lasts as long as you, the original purchaser, own your Lowepro product.
What Does This Warranty Not Cover?
This warranty does not cover damage caused by improper care, mishandling, misuse, alteration, or accidental damage; nor does it cover the natural breakdown of materials that occurs after extended use (i.e. zipper wear, fabric abrasion, etc.). In time, even a Lowepro bag will wear out!
Also, this warranty excludes all claims to any incidental or consequential loss to personal property. Some states, provinces and countries do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion may not apply to you.

 

Your satisfaction is a concern to Pacsafe and constitutes Pacsafe’s upmost priority.
This product is guaranteed 5 years from the date of purchase exclusively against manufacturing defects in workmanship and/or material under the conditions herein set forth. This Warranty is only applicable to products that were purchased from an authorised Pacsafe dealer and for which the original customer’s proof of purchase is provided. If Pacsafe, at its own discretion, acknowledges that the product has manufacturing defects, Pacsafe will either repair or replace the defective parts or the product itself.
This warranty extends only to the original end user of the product. This warranty does not cover damage caused by improper care, mishandling, misuse or overload of the product in a manner contrary to accompanying instructions, neglect, alteration, accidental damage, natural wear and tear or transport damage (by an airline for example). Pacsafe does not accept any liability for loss of personal items or damage to third party products used in conjunction with a Pacsafe product. Pacsafe’s liability is limited solely to the retail value of the product. Some Pacsafe products and features such as its RFIDsafe® blocking pockets and material are subject to specific limitations with respect to use. Please refer to RFID FAQ for more information.
All Orbitkey products are covered by a 24 month manufacturing warranty.

 

Ögon Designs products are covered by a 2 years warranty against manufacturing defects (with normal usage and following the directions given by the manufacturer).
Ögon Designs' warranty does not cover unreasonable or abnormal use of the product, damages (fall, shock), as well as the normal wear and tear of the product.

 


Limited 2 Year Global Warranty
Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Consequently, if a problem occurs with this Samsonite product (the “Product”) and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of two years starting from the date this Product was purchased.

This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center (“Service Center”) for warranty repairs. Improper or incorrectly performed maintenance or repairs void this warranty.

  

All Suunto products come with 1 year manufacturer warranty from date of purchase. Does not include wear and tear due to rough usage.

 

Under the Thule BringIt! Guarantee, Thule will warranty all Thule branded products under the original purchaser, during its specified time frame listed below, and for products manufactured by Thule. The warranty terminates if the product’s owner fails to present this Term of Warranty when requesting repairing services from Thule, under the terms provided herein.

 

  2 Year Thule BringIt! Guarantee Thule Extended Warranty Thule Extended Warranty
(Total number of years)
Carriers & Racks
Bike Carriers Yes + 3 years 5 years
Boxes & Baskets Yes + 3 years 5 years
Roof Racks Yes + 3 years 5 years
Water Sport Carriers Yes + 3 years 5 years
Winter Sport Carriers Yes + 3 years 5 years
Sport & travel bags
Technical Backpacks Yes + 1 year 3 years
Luggage & Duffels
Luggage
Duffels

Yes
Yes

+ 3 years
No

5 years
2 years
Bike Bags & Racks Yes + 3 years 5 years
Sport Transport Bags
Winter Sport Transport Cases
Bike Transport Cases

Yes
Yes

No
+ 3 years

2 years
5 years
Bags & Cases
Daypacks & Messengers Yes No 2 years
Laptop Sleeves & Cases Yes No 2 years
Phone & Tablet Cases Yes No 2 years
Camera Bags & Cases Yes No 2 years
All Tucano products come with 2 year warranty from date of purchase. Does not cover wear and tear due to rough usage or improper abuse.
GUARANTEE

TRU VIRTU® offers a two year guarantee from the date of purchase regarding damage that can be traced back to errors in material or production. The guarantee period starts with the purchase date.

Scratches and abrasion on the aluminium surface are signs of normal use which give the product it’s typical character and are not part of the guarantee. Damage like dents, deformation and breakage caused by improper use like overfill or fall down are excluded from guarantee.

To claim the guarantee please inform your TRU VIRTU® dealer, where you have bought the product from. Your dealer will inform you, if you have to send or hand over the product and the original proof of purchase.

TRU VIRTU® will decide whether the defect is covered by the guarantee. If this is the case, TRU VIRTU® will repair or replace the product at its own costs and pay the return consignment costs. The sending costs are to be paid by the purchaser. The product also may be replaced by a successor product. The guarantee is limited by the value of the product.

This guarantee grants you exclusively 2-year guarantee as described above. In addition, you may also have other statutory rights, particularly country specific rights (e.g. against the seller), which may differ in the way of regulation liability for defects and compensation claims.
All backpacks by XD Design comes with a 1 year warranty
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