Its my first purchase from Oribags that, which I'm looking for my ideal backpack that suit the purposes. Has been browses around the internet and found Oribags, which has varieties of bag brands in low price. With this website, I also get to know some brands that I'm not familiar with BUT I found my ideal backpack. Thank you so much for your patience on answering my questions. Hopes your physical store get to expand on PJ area as well, so my family and I get to shop it. :) Received my order in fast, bubble wrapped and great condition, without any damages